FAQ

FAQ

• How long does delivery take? Most orders arrive within 2–4 business days.
• Can I collect from your store? Yes. Collection is available from our Mount Edgecombe store.
• Can I exchange my purchase? Yes, provided it meets our Returns Policy.
• How do I know my size? Our product pages include sizing information. Fit may vary slightly depending on the style, fabric, and silhouette, so we recommend checking the product description and size guide for each item. If you're unsure, contact us and we'll gladly help.
• Do you restock sold-out items? Some styles are restocked, while others are limited edition.
• Do you ship throughout South Africa? Yes, we deliver nationwide.
• What if I receive the wrong item? Please contact us within 7 days and we’ll arrange to correct the mistake at no cost to you.
• What if my parcel arrives damaged? Please notify us within 48 hours and retain the packaging so we can investigate with the courier.